Graphics for E-Book Readers

All of the figures from the book have been made available via SlideShare:  Figures for Mastering the Unpredictable.  Please access these figures, which can be zoomed to full screen, in order to read the detailed information.

Join the conversation with industry experts

Want to learn how to deal with unpredictable, unstructured business processes?

Participate July 15th at 12 pm EST in the  Tweet Jam Session: Mastering the Unpredictable with Adaptive Case Management (#acmjam)

Connie Moore of Forrester Research along with authors of the newly published Mastering the Unpredictable book will host a Tweet Jam on July 15, 2010 from Noon – 2:00 PM USA EDT  to answer questions from business and IT practitioners about the top challenges they face in managing unpredictable, less structured processes.