Table of Contents

15 03 2010

The table of contents is finalized!  The overall flow of the book is:

  • chapters 1 thru 3 help in understanding the need to support knowledge work
  • chapter 4 tells what previous technology has existed for CM
  • chapter 5 says what capabilities will be required for ACM
  • chapters 6 and 7 contain important details on a couple of features
  • chapters 8 thru 12 show how ACM would be used in five vertical solutions
  • chapter 13 is a historical trend of technologies

Below are the listing of the chapters and the detailed descriptions of every chapter. Read the rest of this entry »