Case Management Explained by Jim Sinur

12 12 2010

Here is a fairly good overview of the main points of case management and how it differs from (traditional) business process management



Also see a few comments by Martin Baronitz.


Video Explaining ACM

11 12 2010

Here is an excellent video put together by Max Pucher of ISIS Papyrus that does a great job of explaining the elements of Adaptive Case Management.